OUR COMMITMENT TO PRIVACY
What information do we collect?
“¢ We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
“¢ When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
“¢ We also collect information about gift recipients so that we can fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
“¢ Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
“¢ To personalise your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
“¢ To allow us to better service you in responding to your customer service requests.
“¢ To quickly process your transactions.
“¢ To administer a contest, promotion, survey or other site feature.
“¢ If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.
We do not not sell, rent, give-away or share its e-mail addresses or other information with outside sources.
We use information you provide about yourself or someone else when placing a merchandise order only to ship the merchandise and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We do not transfer your information overseas.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
All online credit card transactions performed on this site using the eWAY gateway are secured payments.
“¢ Payments are fully automated with an immediate response.
“¢ Your complete credit card number cannot be viewed by Raphie’s or any outside party.
“¢ All transactions are performed under 128 Bit SSL Certificate.
“¢ All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
“¢ eWAY is an authorised third party processor for all the major Australian banks.
“¢ eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Raphie’s.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com or mailing us at: Raphie’s Vitamin Pupliments Pty Ltd PO BOX 3488, NEWMARKET QLD AU 4051
We use e-mail links located on this site to allow you to contact us directly via e-mail. We use the information provided in your e-mail to respond to your questions or comments. We may also store your comments for future reference.
CHANGES TO THIS PRIVACY STATEMENT
We do not disclose any personal identifiable information to any third parties without your approval. We would only disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.
GET IN TOUCH
If you have any questions, complaints, concerns or comments about privacy at our Raphie’s website, please send us a description of your concern via e-mail to firstname.lastname@example.org